Shipping & Returns
Shipping Policy
Processing and Dispatch Time
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Your orders are typically processed and packaged within 1-3 business days.
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Custom orders and personalized items may require longer processing times; in such cases, an estimated timeline will be provided to you.
Shipping Options and Charges
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Local shipments usually offer standard and expedited delivery options.
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For international shipments, various courier companies and service levels are available.
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Shipping charges may vary depending on the delivery address, package size, and weight.
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Customs duties and other additional fees for international shipments are the responsibility of the recipient.
Delivery Time
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Delivery time varies depending on the shipping address and the chosen shipping method.
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Local shipments are usually delivered within 1-3 business days, while international shipments may take 7-21 business days.
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Delivery times may be subject to change due to unforeseen circumstances or special conditions.
Return and Refund Policy
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We have a return and exchange policy for damaged or faulty products. Please inspect the product upon delivery and contact us immediately if you encounter any issues.
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Return or exchange requests must be made within 14 days of receiving the product.
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Personalized or custom orders are generally not eligible for returns or exchanges, but may be considered on a case-by-case basis.
Contact Information
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If you have any questions or concerns, feel free to contact us. Our contact information can be found on our website.
Changes and Updates
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This shipping policy may be updated from time to time. Updates will be published on our website and will become effective as of the date of validity.
Return & Exchange Policy
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Return and Exchange Policy
Returns
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We accept returns for items that are damaged, defective, or not as described.
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To initiate a return, please contact us within 14 days of receiving the product.
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Returned items must be in their original condition and packaging.
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Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
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We offer exchanges for items that are damaged, defective, or not as described.
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To initiate an exchange, please contact us within 14 days of receiving the product.
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Exchanged items must be in their original condition and packaging.
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Once the exchanged item is received and inspected, we will send you a replacement product.
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If the replacement product is not available, a refund or store credit will be offered instead.
Non-Returnable Items
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Personalized or custom orders are generally not eligible for returns or exchanges, unless they are damaged, defective, or not as described.
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Some items may be non-returnable for hygiene reasons or if they are perishable goods.
Contact Us
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If you have any questions or concerns about our return and exchange policy, please contact us. Our contact information can be found on our website.
Changes and Updates
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This return and exchange policy may be updated from time to time. Updates will be published on our website and will become effective as of the date of validity.