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Shipping & Returns

Shipping Policy

Processing and Dispatch Time

  • Your orders are typically processed and packaged within 1-3 business days.

  • Custom orders and personalized items may require longer processing times; in such cases, an estimated timeline will be provided to you.

Shipping Options and Charges

  • Local shipments usually offer standard and expedited delivery options.

  • For international shipments, various courier companies and service levels are available.

  • Shipping charges may vary depending on the delivery address, package size, and weight.

  • Customs duties and other additional fees for international shipments are the responsibility of the recipient.

Delivery Time

  • Delivery time varies depending on the shipping address and the chosen shipping method.

  • Local shipments are usually delivered within 1-3 business days, while international shipments may take 7-21 business days.

  • Delivery times may be subject to change due to unforeseen circumstances or special conditions.

Return and Refund Policy

  • We have a return and exchange policy for damaged or faulty products. Please inspect the product upon delivery and contact us immediately if you encounter any issues.

  • Return or exchange requests must be made within 14 days of receiving the product.

  • Personalized or custom orders are generally not eligible for returns or exchanges, but may be considered on a case-by-case basis.

Contact Information

  • If you have any questions or concerns, feel free to contact us. Our contact information can be found on our website.

Changes and Updates

  • This shipping policy may be updated from time to time. Updates will be published on our website and will become effective as of the date of validity.

Return & Exchange Policy

Tabii, işte iade ve değişim politikasının İngilizce çevirisi:

Return and Exchange Policy

Returns

  • We accept returns for items that are damaged, defective, or not as described.

  • To initiate a return, please contact us within 14 days of receiving the product.

  • Returned items must be in their original condition and packaging.

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

  • We offer exchanges for items that are damaged, defective, or not as described.

  • To initiate an exchange, please contact us within 14 days of receiving the product.

  • Exchanged items must be in their original condition and packaging.

  • Once the exchanged item is received and inspected, we will send you a replacement product.

  • If the replacement product is not available, a refund or store credit will be offered instead.

Non-Returnable Items

  • Personalized or custom orders are generally not eligible for returns or exchanges, unless they are damaged, defective, or not as described.

  • Some items may be non-returnable for hygiene reasons or if they are perishable goods.

Contact Us

  • If you have any questions or concerns about our return and exchange policy, please contact us. Our contact information can be found on our website.

Changes and Updates

  • This return and exchange policy may be updated from time to time. Updates will be published on our website and will become effective as of the date of validity.

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